Frequently Asked Questions About Car Wraps, Window & Floor Wraps, Signs & Decals in Columbia, MO

We can design and install car wraps and decals, trailer wraps and decals, window and floor wraps for buildings, and so much more. We can help you create your own branding, stickers, design assets, and more to really make your business stand out. To get a better idea of our full scope of services, contact us today.

We can wrap just about anything for you, including as much or as little of your vehicle as you want. From full wraps that cover every inch of your car, truck, or trailer to simple door lettering and decals, we make it easy to transform the look of your vehicle or advertise your business. Cover dated chrome details, promote your business or make your car your own with custom wrapping and decal services from That’s A Wrap.

The typical life expectancy of a vehicle wrap is 3-5 years for vertical exposure, and 1-3 years for non-vertical exposure, depending on the manufacturer.

The typical life expectancy of vehicle lettering is 3-5 years depending on care and material type. Materials like metallic, chrome, and metalized film have a shorter lifespan of 1-3 years.

The typical life expectancy of perforated window film is 12-36 months depending on the manufacturer.

Yes! Our vehicle wrap and architectural wrapping services come with a variety of warranty options that cover peeling, excessive fading, and cracking. The length of the warranty depends on the service provided. For more information regarding our warranties for various wrap services, please view our warranty statement.

Creative design is the property of That’s A Wrap LLC and cannot be used, reproduced, or distributed in any way without express written permission. Client retains ownership of logos, trademarks, slogans, etc. used within.

While we will do our best to make customer-supplied designs work, we are not responsible for the layout location of said designs. We employ a staff of graphic designers who can work with a customer’s in-house designer to ensure accuracy in layout and designs. Depending on the scope of work or time spent on customer-supplied designs, additional fees may apply.

Not all colors can be exactly duplicated by digital printing. We will do our best to match any specific color requests. Should you require a printed proof prior to printing, please notify us and we will arrange for a proof to be provided. We are not responsible for partial matches when no proof is required.

Before any printing, you will have to approve either a digital or hard proof. You are responsible for any spelling, grammatical errors, number errors, etc. Please check these items carefully. We will NOT print until we have your approval. We are NOT responsible for mistakes noticed after printing with customer approval. Vehicle wraps are designed on a 2-dimensional surface, small variations from the proof are normal during installation and That's A Wrap will not be held liable for these small changes.

Unless other arrangements are discussed, we prefer the vehicle to be dropped off the evening before installation. This will give the vehicle proper time to 1) acclimate to the inside temperature of our installation facility and 2) dry from inclement weather.

At the time of drop off, one of our installers will complete a pre-inspection of your vehicle, similar to renting a car. A copy will be provided at your request.

The customer will be notified upon completion of the job. Should the customer be unable to pick up the vehicle the same day, please let our staff know at that time, and arrangements will be made to hold the vehicle until the agreed-upon day.

For all services rendered, a 50% deposit is required before any design work is done or material is ordered. The remaining 50% balance is due at the time of pickup (unless other arrangements have been made & approved in advance.)

That's A Wrap disclaims all warranties on buses, planes, trains, RVs, custom vehicles, and vehicles with OEM paint that is more than six years old. If we are asked to cover existing vinyl decals, we cannot be liable for any damage caused during the installation or removal process to these decals.

A wrap is NOT paint. There may be extreme curves, deep channels, and moldings on the vehicle that the vinyl will not be able to conform to. In some small areas, you will see evidence of the original color of the vehicle. These may be small areas such as around door handles and the edges of the lights on the vehicles. A vehicle wrap is made by applying 60-inch vertical panels of vinyl. There will be 1-inch seams where the panels meet. On a complex design with many matching points, That's A Wrap cannot guarantee that the graphics will match 100% alignment due to extremely complex curves on the vehicle. A 5% margin is considered acceptable on large outdoor advertising projects.

Vinyl material is a pliable plastic material that we make every effort to make look as seamless as possible; however, there may be curves, bumps, rivets, moldings, and deep-channeled curves that the vinyl will not be able to conform to. In some cases, relief cuts need to be made or patches need to be installed to cover certain areas. Stretching will result in some shrinkage as it attempts to return to its original form/dimensions. As it shrinks, some minor tenting and lifting do occur and will be addressed if necessary in the 90-day period. There must be an excellent bond between the paint and its finish to the vehicle substrate. Any rust, bubbling, caulking, scratches, dents, or other damage will be visible through the film, and such surface imperfections may damage the film or cause the film to fail prematurely. Areas repaired with body filler must be sanded, epoxy primed, and finished with OEM (Original Equipment Manufacture) paint or clear coat. Also, any areas with caulking need to be re-caulked over the installed vinyl. Any recently applied finish must be fully cured for a minimum of 30 days prior to the film being applied.

Full installation payment must be made before we install.

We are only responsible for the installation. Wrap vinyl must be 3M, Avery, or good quality air-release wrap vinyl. We are not liable for the vinyl material, the print, or missing print material. We are not liable for the paint condition of the vehicle when installing. Any rust, bubbling, scratches, dents, or other damage will be visible through the film, and such surface imperfections may damage the film or cause the film to fail prematurely. Any recently applied finish must be fully cured for a minimum of 30 days prior to the film being applied.

Installers use a heat gun to stretch and reposition the vinyl and a squeegee to eliminate imperfections. It's important to note that installers rely on sharp razors to manipulate the vinyl and remove excess material around door handles and crevices. Even with the expert installers, there's some potential for minor nicks and scratches to the surface. That's A Wrap will not be held liable.

Cancellations or requests to reschedule installation appointments without 72 hours of notice prior to the installation date will result in a $250 fee.

The customer is responsible for ensuring the vehicle is “street clean.” We recommend washing the vehicle one day prior to installation. Please make sure there is no wax or sealers used after this wash. A simple solution of water and Dawn dish soap is recommended. If the car has not been washed, a $50.00/hr cleaning fee will apply and delivery time/day may be affected. This $50 is separate from the hourly prep rate.